Call Outcomes in App CRM provide valuable insights into the results of calls made by sales agents. This feature allows for categorizing the outcome of each call, offering a comprehensive overview of call effectiveness.
How Call Outcomes Work
Recording Outcomes: After a sales agent completes a call with a contact or other record, they can log the call's outcome.
Analyzing Performance: The selected outcome helps in understanding the effectiveness of the call and the agent’s performance.
Customizing Call Outcomes
Personalized to Your Workflow: You can create and define outcomes that align with your company's specific sales process and objectives.
Flexibility: This customization allows for detailed tracking and analysis of call results, tailored to your business needs.